ORDER CHANGES & CANCELLATIONS
We want to accommodate your order changes whenever possible. Please review our modification policy below to understand how and when changes can be made.
For urgent requests, please email support@giltpinktee.com with "URGENT: Order Change" in the subject line.
4-HOUR MODIFICATION WINDOW
You can cancel your order or make changes to the following within 4 hours of placing your order:
- Size/color
- Quantity
- Shipping address
HOW TO REQUEST CHANGES
- Go to our "Contact Us" page
- Create a support ticket
- Include your order number and requested changes
AFTER 4 HOURS
We're unable to modify orders as they move immediately into processing for fast shipping.
❗ IMPORTANT NOTES:
- Address accuracy is your responsibility - Please double-check during checkout
- We can't reship or refund orders sent to incorrect addresses provided by customers
- For urgent requests, email support@giltpinktee.com with "URGENT: Order Change" in the subject line
WHY WE CAN'T MODIFY ORDERS AFTER PROCESSING
Our automated system begins preparing your shipment immediately to ensure you receive it as fast as possible!
PRO TIP:
Take a screenshot of your order confirmation to verify all details before the 4-hour window closes.